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Warranty Policy
Brand Product Extension of Warranty Period
HAUSTERN Stainless Steel Faucets Lifetime Warranty on Anti-rust
5-year Warranty on Inner Cartridge
Stainless Steel Sinks Lifetime Warranty on Anti-rust
Granite Sinks 10-year Warranty on Stain-resistance
Stainless Steel Accessories Lifetime Warranty on Anti-rust
Wine Chillers 5-year Warranty on R600a Compressor
5-year Warranty on Anti-rust
Water Closets 2-year Warranty on Adjustable WDI Fitting
2-year Warranty on (UF) Seat Cover
* All extension of warranty period is only entitle to product or part repairing and/ or replacement only. The warranty does not cover any losses and damages caused directly or indirectly by the products as well as the labour and logistic charges on delivery, dismantle and/ or installation.
General warranty is applicable to all products within the stipulated period. Please refer to the Terms and Conditions for Warranty on the general coverage.
The warranty terms only cover manufacturing defects, not including accessories on product usage for non commercial use. If the product are found modified or used for commercial in any way, all terms on the warranty will be void.
Moving towards the green generation, we are now implementing online product warranty registration for all our under care products *. As an instant reward to your support, we are giving out an extended 6 months warranty for all registered products **. Be part of the eco ranger and register today now!
* Not including Haustern Granite Sinks.
** Excluding standard labour charges.
Note: Couldn’t locate your product serial number? Please send us the enquiries form here.